Help Center

What do I do if I have an incomplete or broken game?

Sometimes, a game may freeze or disconnect due to: Loss of internet connection while playing. Temporary connectivity issues between your devic...

Slots

A slot machine is a gambling game with spinning reels. Those reels have symbols on them, which land randomly after you place a bet and spin the reels....

What happens if I disconnect from a game?

If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can chec...

What is the wagering requirement?

A wagering requirement (also called a turnover requirement) is a multiplier that determines how many times you need to play through a deposit or bonus...

What does Payline mean?

Paylines are the lines on which winning combinations are paid out in a slot game. Simply put, if the symbols line up on an active payline according to...

What is RNG, and how do they work?

RNG stands for Random Number Generator, a mathematical system designed to produce random numbers. In online casinos, this randomness translates into o...

What slot games does Joyhobe provide?

At Joyhobe, you can enjoy massive collection of slot games from the leading game providers: FC (Fa Chai) JILI PP (Pragmatic Play) PT RT (Red Ti...

How to claim your FREE SPIN in JILI Games?

In JILI Games, a Free Spin is a special bonus that lets you spin the reels without using your own in-game currency or credits. It’s designed to give...