Sometimes, a game may freeze or disconnect due to:
Loss of internet connection while playing.
Temporary connectivity issues between your device and our servers.
Your browser’s virtual memory being full.
A full virtual memory can cause the casino or arcade software to crash or freeze. The solution is to clear your browser cache and cookies.
Open the browser and make sure the game page is visible.
Press Shift + Ctrl + Delete simultaneously.
A new window will appear.
Select Cache / Temporary Internet Files / Cookies.
Click Delete to clear them.
Reload the game and try again.
Clearing the cache often resolves most freezing or crashing issues.