In Joyhobe, we have a very attractive product which allows you to have an experience like a landed casino, but now you can enjoy the joyful just right in your place anytime, anywhere whenever you like.

Live casinos had everything exactly real time happen by using video streaming, whatever happens on screen, it is live.

Here is the provider that we have in Joyhobe

AE Casino

Evolution Gaming

Here how you can find in our website, 1st of all, you need to login to your account, and then click on [Casino]

1. How do I know the streaming is real?
All our live casino games are streamed in real-time. Each provider has methods to verify authenticity. For example, in AE Casino, a telephone number is displayed in the stream, which you can call to confirm the game is live.

2. Can the streaming be pre-recorded?
No. All streams are real-time, and the outcomes cannot be pre-recorded or manipulated.

3. What happens if there is fraud in a game?
If a dealer deals the wrong hands, the system malfunctions, or the results don’t match the stream, you should follow these steps:

• Note down your Bet ID and take a screenshot of the issue.

• Contact customer service and provide:

  • Bet ID

  • Bet amount

  • Game time

  • Screenshot (if possible)

Our team will escalate the issue to the relevant department and investigate promptly.

4. What if I forgot to take a screenshot?
At a minimum, provide the Bet ID, bet amount, and the time of the bet. Without this information, investigations will take longer.

5. Can I get a refund if I made a wrong bet?
Unfortunately, once a bet is accepted, it cannot be refunded. Always double-check your selections before confirming a bet.

6. Common games in Live Casino
If you are new to live casino games, the following video guides can help you learn:

• Baccarat

• Dragon Tiger

• Roulette

• Lightning Roulette

• Andar Bahar

• Teen Patti

These resources will help you understand the rules, bets, and gameplay to enhance your experience.