Help Center

Hi. How can we help you?

Is My Personal Data Safe and Secure on Joyhobe?
Using Your Existing Account on the Joyhobe App or Mobile Site.
How can I change my account password?
Why am I not receiving password reset emails?
Why am I not receiving password reset emails?
What should I do if I forget my password?
What should I do if I forget my username?
Can I change my username?
Is an identity card number required upon registration?
Can I have more than one account with Joyhobe?